Is my confidential information secure?

Riders are required to fill in their credit card information, while coaches are asked for their bank account details. We’re sure that you want this sensitive information to be kept safe, so we’ve used one of the most sophisticated payment processing companies to ensure that this happens.

We use the payment processing company Stripe, who stores your information and processes all payments. More than 100,000 businesses use Stripe; including Shopify, Squarespace, and Pinterest. Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.


None of your confidential financial information ever touches our database, meaning that even if our website were to get hacked your financial information would still be safe!

This means that you can rest easy knowing that all of your sensitive information is in extremely good hands!


We really hope that you’ve found this blog post helpful! Feel free to share as well as comment any questions that you may have, or suggestions for future blog posts!



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